Taylor's University
Since its establishment in 1969, Taylor University has been providing world-class education and has become the benchmark for other private higher education institutions in Malaysia. Taylor is proud to provide a comprehensive education, which not only brings outstanding academic achievements but also produces graduates with qualities that are popular in the global market. Industry-related learning activities and industry-related courses work closely with related industries and are widely included in all higher education courses. Taylor’s University has been developing and implementing innovative teaching methods related to 21st-century learners to ensure that its students can take advantage of the best educational experience. The university’s pedagogy focuses on cultivating graduates with overall balance; this is done by enhancing the curriculum, expanding industry cooperation, and experiential learning programs
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Course Overview
The Diploma in Hotel Management at Taylor’s University is a professionally oriented diploma programme designed to equip students with fundamental knowledge and practical skills in hotel operations, hospitality service management, and customer experience excellence. The programme emphasises hands-on training, operational competence, and industry-relevant practices to prepare graduates for entry-level roles within the global hospitality sector. :cite
Program Structure: Foundations of Hospitality and Hotel Operations
The curriculum combines theoretical understanding with practical training in core hotel functions, enabling students to develop operational, supervisory, and service-oriented competencies across hospitality environments. :cite
- Hospitality Fundamentals
- Introduction to Hospitality and Tourism Industry
- Front Office Operations
- Food and Beverage Service Management
- Housekeeping Operations
- Management and Business Skills
- Hospitality Marketing
- Human Resource Management for Hospitality
- Hospitality Accounting Basics
- Customer Relationship Management
- Practical and Industry Exposure
- Hospitality Operations Laboratory
- Service Quality Management
- Industrial Training / Internship
- Applied Hospitality Project
Entry Requirements
Applicants should possess a recognised secondary school qualification such as SPM, O-Level, or equivalent, or other qualifications accepted by Taylor’s University for diploma-level admission. :cite
Career Opportunities
Graduates are prepared for entry-level and supervisory roles within hotels, resorts, and hospitality-related organisations. :cite
- Front Office Executive
- Guest Service Officer
- Food and Beverage Supervisor
- Housekeeping Supervisor
- Hotel Operations Assistant
- Hospitality Executive
- Customer Service Executive
- Event Operations Assistant
Program Highlights
- Duration: Typically 2 years (Full-time). :cite
- Practical-Oriented: Strong emphasis on hands-on training and service operations. :cite
- Industry Exposure: Internship and applied hospitality projects. :cite
- Career-Focused: Designed to prepare graduates for immediate employment in hospitality. :cite
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